WOMEN'S BASKETBALL MOBILE TICKETING FAQS
UofL Athletics continuously strives to implement technological advances to provide our fans with a ticketing experience that is convenient, safe and secure. Mobile ticketing will help us track all ticket activity in an effort to combat fraud and counterfeiting. Mobile ticketing is also safe and convenient to our fans as they no longer to print and remember to bring tickets to the event. Mobile tickets enable you to manage, view, scan, transfer and sell your tickets with the device that’s always with you.
In 2018, Baseball, Men’s Soccer, Women’s Soccer, and Volleyball all switched to mobile ticketing. Women’s Basketball will implement the new policy in 2019 with Football and Men’s Basketball going fully mobile in 2020.
Our mission is to not inconvenience or turn away any of our fans with our mobile ticketing policy. If you do not have a smart phone, please contact the Ticket Office at tickets@gocards.com or call 502-852-5151 to make other arrangements.
Mobile ticketing makes it quick and easy to transfer as many tickets as you’d like to any of our home games. If you split tickets or can’t make it to a game, you can send tickets to anybody through the Cards Mobile app or your My Cardinals Account. You can send one game at a time or select your desired number of games to transfer all at once.
No. In order for us to better track ticket activity and combat fraud/counterfeiting, print at home (PDF) tickets are being discontinued and will no longer be accepted at any UofL Athletics venue.
To access your mobile tickets, download the Cards Mobile App from the App Store. The app is available for free on both Apple and Android devices.
For assistance on downloading and using the app, please visit GoCards.com/tickethub. If you need further assistance, you can contact the Athletic Ticket office at 502-852-5151 or email tickets@gocards.com and we will be happy to walk you through it. We also encourage you to visit our office during normal business hours Monday-Friday 9 a.m.-5 p.m. and we can go through the set up with you in person.
To log in to your My Cardinal Account, you will want to use the email address that is tied to your season ticket account. If you don’t remember what email address we have on file for your account, you can contact the ticket office and we will be happy to provide that information for you. If you have forgotten your password, you can click the “forgot password” button on the log in screen and a link will be sent to your email address with instructions on how to reset your password.
For step by step instructions on how to access your tickets, view barcodes, transfer tickets, or accept transferred tickets, please visit GoCards.com/tickethub. There are videos and images that will help you through the process.
Parking passes will still be printed and mailed like they have in year’s past.
